You may need to switch your whole studio account to a new owner - for example, if you sell your business or you wish to give an admin user full control.

To change ownership of your LessonMate studio account follow these steps:

  1. Sign in to LessonMate with your studio owner account

  2. If you are transferring ownership to an existing admin, delete their account

  3. Go to your Profile page

  4. Change your password to a temporary one for the new owner

  5. Update your name and email address to new owner's details

  6. When you hit 'Update Profile' the details will be changed

  7. Give the new owner the temporary password so they can sign in

Once you've transferred ownership the new owner should follow these steps:

  1. Sign in with their email address and the temporary password you created

  2. Go to their Profile page

  3. Change their password to something secure and memorable

  4. Update the credit card on the account

That's it! Ownership has now been transferred. If you have any problems with these steps or you'd like to talk to us about an alternative method just ask! 😀

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