All Collections
Troubleshooting
Camera and microphone access on iOS
Camera and microphone access on iOS

To record video directly into LessonMate on your iPhone or iPad you'll need to allow iOS Safari access to your camera and microphone.

Dan Weaver avatar
Written by Dan Weaver
Updated over a week ago

If you're experiencing issues recording video on your iPhone or iPad, or your recorded video has no sound, follow these steps.

PRO TIP: sometimes an iOS update will reset the permissions and require you to allow permissions again, even if they were working before.

To allow access to your camera and microphone in iOS Safari:

  • Go to Settings > Safari > Camera

  • Set it to 'Allow' or 'Ask'

  • 'Allow' will always allow camera access to any website

  • 'Ask' will ask for every new website that uses the camera & microphone

  • Do the same steps for the Microphone menu item

You may need to quit and restart Safari for the new setting to take effect. In rare cases you may need to restart your iPhone or iPad.

You should now be able to record video, with sound, in iOS Safari. πŸŽ‰Β 

If you have any issues with this, or this doesn't work for you, please contact us! πŸ˜€

Did this answer your question?