LessonMate

If your recorded video has no sound these tips should help

Recorded video has no audio

Tips and tricks to keep your Chrome browser running well

Troubleshooting Chrome

If our emails end up in your spam or junk folders try these tips.

Emails in the spam folder

To record video directly into LessonMate on your iPhone or iPad you'll need to allow iOS Safari access to your camera and microphone.

Camera and microphone access on iOS

To record video directly in your browser, you'll need to allow access to your camera and microphone.

Camera and microphone access in Chrome

Issues creating lesson note text.

How to test your internet speed while using LessonMate.

Test your internet speed

If you have issues signing in to LessonMate, this may help.

How to reset LessonMate browser cookies

If you're having trouble signing into your account this article will help.

What's my password?

Deleting a student does not delete a family.

"This Email is Taken"

Trouble Recording Video on Laptop/Desktop Computer

"A problem occurred with this webpage so it was reloaded."

Page reloading in Safari on iPad or iPhone.

Sending us a screenshot of an issue helps us to fix it faster!

How to take a screenshot

Dan Weaver

David Hemann

Answers for your lost passwords, internet problems and browser issues.

Troubleshooting

Sign Up

Pricing

Demo

Find answers and get help from Intercom Support and Community Experts

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Empty Help Center

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found containing "{value}"

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you