Troubleshooting
Answers for your lost passwords, internet problems and browser issues.
8 articles in this collection
Written by Dan Weaver and David Hemann
Written by Dan Weaver and David Hemann
Allowing access to your camera and microphone.
To record video directly in your browser, you'll need to allow access to your camera and microphone.
Written by Dan Weaver
Updated over a week ago
Updated over a week ago
Issues creating lesson note text.
Written by David Hemann
Updated over a week ago
Updated over a week ago
Test your internet speed
How to test your internet speed while using LessonMate.
Written by Dan Weaver
Updated over a week ago
Updated over a week ago
How to reset LessonMate browser cookies
If you have issues signing in to LessonMate, this may help.
Written by Dan Weaver
Updated over a week ago
Updated over a week ago
What's my password?
If you're having trouble signing into your account this article will help.
Written by Dan Weaver
Updated over a week ago
Updated over a week ago
"This Email is Taken"
Deleting a student does not delete a family.
Written by David Hemann
Updated over a week ago
Updated over a week ago
Trouble Recording Video on Laptop/Desktop Computer
Written by David Hemann
Updated over a week ago
Updated over a week ago
Page reloading in Safari on iPad or iPhone.
"A problem occurred with this webpage so it was reloaded."
Written by Dan Weaver
Updated over a week ago
Updated over a week ago