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Troubleshooting Chrome
Troubleshooting Chrome
Tips and tricks to keep your Chrome browser running well
Dan Weaver avatar
Written by Dan Weaver
Updated over a week ago

If you experience issues running LessonMate in Chrome browser try these tips and tricks to get back to smooth running.

Quit and restart Chrome ♻️

Restarting Chrome is often the fastest way to resolve issues. Be aware depending on your Chrome settings you may lose all your open tabs. chrome://settings/onStartup

Ensure Chrome is up to date πŸ—“

Keeping Chrome up to date is easy. It happens automatically every time you quit and restart when you have auto-updates turned on. chrome://settings/help

Run in Incognito mode πŸ•΅οΈβ€β™€οΈ

Go to File > New Incognito Window to run in incognito mode. In this mode there are no cookies, no extensions and no stored sign-ins. This will allow you to see if any of those things are causing issues in your regular Chrome window.

Disable installed extensions βš™οΈ

There are hundreds of extensions available for Chrome. One of them may be interfering with LessonMate. For example, we've previously seen issues with the Grammarly extension and the lesson text area. chrome://extensions/

Close all other open tabs πŸ—‘

Sometimes heavy sites like YouTube and Facebook cause the browser to hang, even when you're working in another tab. Closing all other tabs will free up memory and allow your browser to run faster.

We'll keep adding more tips and we find them! If you're still experiencing issues after trying these tips please reach out to us through the chat widget.

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