If you're having trouble recording on your laptop/desktop, try these fixes:
Make sure you are using LessonMate on a Chrome Browser (only if you are accessing your account on a desktop or laptop computer). If you do not have Chrome, here's the link to install:
If you are using Chrome and are still having issues, make sure your chrome browser is the latest version. To check, do this:
If you are still experiencing problems recording video, please give us a shout within support.