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Studio FAQs
Dan Weaver avatar
Written by Dan Weaver
Updated over a week ago

Can I see what LessonMate looks like without signing up?

You sure can! We have a demo lesson page for this very purpose. Just go to and give it a spin. If you click ‘Post Lesson’ you’ll be able to see what a lesson looks like to a student.

Is it cost effective?

Pricing starts at $49/month for studios, based on the number of students. We also have a $19/month plan for solo teachers.

There is a real cost in time, money for refunding lessons, scheduling and teaching live makeups/group classes. LessonMate is a low cost alternative that is good business and good education.

There's a 14-day free trial and a 30-day money-back guarantee so you can try it with no risk!

Can I cancel any time?

Sure! There's no long term commitment and you can cancel any time.

What is an 'active' student?

An active student is one assigned to a teacher or a class in LessonMate. Students not assigned don't count towards your total.

What help do I get transitioning to this new missed lesson policy?

We’ll help any way we can! We give your studio all the tools you need to move from your previous policy to the LessonMate policy. From feature tutorials and admin tips to student and parent communications about your new and exciting studio software, we’ll help to ensure the move is smooth and painless!

Do my teachers have access to student email addresses?

Never. Teachers can only view their own student roster and the lessons they create for each student are sent automatically through the application. Teacher do not see any email addresses.

What kinds of schools are using LessonMate?

Music schools from all across the country are using LessonMate. Schools from under 100 to more than 1,000 students and multiple locations have all moved to LessonMate for their missed lesson policy!

How can I be sure my families will accept a change in policy?

Changing a policy can be a stressful thing, but we truly believe that LessonMate is an upgrade for everyone, regardless of your current missed lesson solution. Your students and families are going to get something of value every time they miss with LessonMate! We’ll make sure all your students and families have simple and easy access to their lessons and that your teachers know how to create compelling online lessons. This is exciting news and your families are going to truly appreciate your efforts.

What does my front desk need to do when a student misses a lesson?

Your front desk isn’t required to do anything when a student misses. If a student is absent, the teacher simply creates an online lesson and clicks ‘Post Lesson’. The email notification is automatically sent to the student and the lesson is added to their account. Your front desk staff no longer have to waste any time being involved in the makeup lesson process!

What access does my front desk staff to the data in LessonMate?

Through the admin dashboard, your front desk staff have full visibility of all the student and family data as well as all the files uploaded and lessons created by your teachers. It’s a truly transparent system with full accountability.

Can my front desk view the lessons my teachers create?

Yes, you and your front desk can view any lesson created along with any files in the lessons.

Can my front desk edit or delete the lessons my teachers create?

Yes, you and your front desk staff can edit or delete any lesson created by your teachers.

Still have questions? Hit the chat icon and ask us anything! 😀

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